How does it work? Just three steps:
Our parcel shipping services
We offer lots of additional services. We send you a free SMS notification when the order arrives at our warehouse, inspect your purchase to make sure everything is fine, take pictures of a parcel contents before shipping and send it to you.
Only reliable courier services
We cooperate with transportation services that ship parcels quickly and inexpensively. They are DPD, TNT, Parcelforce, and DHL.
Do you want to order from a seller that doesn't ship within the UK? No problem! We will pick up your order at any self-delivery point on the mainland and resend it to you.
Delivery
Payment
VAT refund services
Refund a part of your order price. Simply select items with high VAT amount and place an orde for it with the VAT refund service. Use the advantage of shopping with us. We will make the refund to your balance r bank account, that you can use to pay for the shipping and other our services.
Buy items for sports, leisure, home, garden, pets, clothes and shoes for the whole family and much more. We partner with popular brands.
Get a shipping quote from the UK to Italy
Rates
Assisted purchase | Virtual address | Happy VAT | eBay order | |
Service fee |
0% for any goods type in any online store |
Free No limit for incoming parcels |
£15 for a first order item, plus additional £5 per every 5 items in an order | 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval |
VAT Return possibility |
No | No | Yes | No |
SKU, size and colour check |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Minimum fee for each order |
No fee |
No fee | £15 | No |
Free storage of orders at our warehouse, up to 100kg |
90 days | 90 days | 90 days | 90 days |
Free storage of packed parcels that are ready for dispatch, up to 100 kg |
30 days | 30 days | 30 days | 30 days |
Fee for each incoming/dispatching parcel |
No | No | No | £1.50 |
Standard packaging, average goods |
£1-5, depending on parcel dimensions |
£1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions |
Packaging for large sized or fragile goods and large electronics |
£3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions |
Special enforced packaging if required** |
Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) |
Required verification (documents copies submission) |
No | Yes | No | No |
Orders consolidation/split fee |
£1.50 per each consolidation/split | £1.50 per each consolidation/split | No | £1 per each consolidation/split |
Back-order to main order consolidation fee** |
No | £1.50 per each consolidation | No | No |
Disputing and cases opening with sellers |
Free | Service not provided | Free | Free |
Urgent purchase and urgent packaging (within 1 hour), if required |
£5 | £5 for urgent packaging | £5 | £5 |
Instant SMS-notifications on orders, parcels, messages |
Free | Free | Free | Free |
Contents photos |
£2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos |
Shipment of parcels exceeding 10kg and 20kg |
Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 |
Full list of goods in account |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Declaration form filling determined by sellers invoice |
Free | Free | Free | Free |
Declaration form filling determined by customers preferences |
£3 per parcel dispatched from Alfa.uk warehouse | £3 per parcel dispatched from Alfa.uk warehouse | Free | £3 per parcel dispatched from Alfa.uk warehouse |
Separate items or whole orders return back to a seller*** |
£10 | £10 | £10 for a whole order return. FREE for partial return. | £10 |
Any other additional services (for example, hangers removal, defects check, functional test etc.) |
£2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) |
Disputing with postal/courier services |
Free | Free for parcels dispatched from Alfa.uk warehouse | Free | Free |
Item collection from over the UK by Alfa.uk driver |
£1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 |
Blog FAQ
You can estimate the shipping time and cost to Italy on your own. Use our calculator – it displays various shipping options, times and prices.
We pack and ship your orders within 48 hours. If we fail to do this on time, we will compensate you for the delay.
We offer an Assisted Purchase service. Provide our manager with a list of items you want to buy, and they will place the order for you instead. The service is free, if you select the relating tariff.
Yes, you can. Your purchases are stored at our warehouse for free for 30 days. We consolidate all orders and ship them in one parcel to save you money.
Repacking of standard items costs from 1 pound, large and fragile items – from 3 pounds, special packaging costs 6 pounds per 30 minutes of work or 12 pounds per hour + the cost of materials.
You can place orders with Amazon UK with us. We place an order for you and send it to Italy.