How does it work? Just three steps:
Check out our services
We offer many additional services. We send free SMS notifications, check your items for defects, take pictures of them before shipping and send them to you. You can be sure that everything is in order with your purchase.
Receive parcels quickly
We cooperate with DPD, DHL, TNT, and Parcelforce. They quickly deliver your packages to the Philippines.
If the seller does not arrange delivery even within the UK, we pick up your order at the pick-up location and forward it to you with a courier company.
Delivery
Payment
Get VAT refund on online purchases
Get your VAT back when you shop online in the UK stores. Our VAT refund service will help you get a part of the order price back. You can use these money to cover the shipping cost or to pay for your next purchase.
We cooperate with popular UK brands. You can shop online for cosmetics, sporting goods, homeware, toys, clothing and more.
Get a shipping quote from the UK to Philippines
Rates
Assisted purchase | Virtual address | Happy VAT | eBay order | |
Service fee |
0% for any goods type in any online store |
Free No limit for incoming parcels |
£15 for a first order item, plus additional £5 per every 5 items in an order | 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval |
VAT Return possibility |
No | No | Yes | No |
SKU, size and colour check |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Minimum fee for each order |
No fee |
No fee | £15 | No |
Free storage of orders at our warehouse, up to 100kg |
90 days | 90 days | 90 days | 90 days |
Free storage of packed parcels that are ready for dispatch, up to 100 kg |
30 days | 30 days | 30 days | 30 days |
Fee for each incoming/dispatching parcel |
No | No | No | £1.50 |
Standard packaging, average goods |
£1-5, depending on parcel dimensions |
£1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions |
Packaging for large sized or fragile goods and large electronics |
£3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions |
Special enforced packaging if required** |
Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) |
Required verification (documents copies submission) |
No | Yes | No | No |
Orders consolidation/split fee |
£1.50 per each consolidation/split | £1.50 per each consolidation/split | No | £1 per each consolidation/split |
Back-order to main order consolidation fee** |
No | £1.50 per each consolidation | No | No |
Disputing and cases opening with sellers |
Free | Service not provided | Free | Free |
Urgent purchase and urgent packaging (within 1 hour), if required |
£5 | £5 for urgent packaging | £5 | £5 |
Instant SMS-notifications on orders, parcels, messages |
Free | Free | Free | Free |
Contents photos |
£2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos |
Shipment of parcels exceeding 10kg and 20kg |
Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 |
Full list of goods in account |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Declaration form filling determined by sellers invoice |
Free | Free | Free | Free |
Declaration form filling determined by customers preferences |
£3 per parcel dispatched from Alfa.uk warehouse | £3 per parcel dispatched from Alfa.uk warehouse | Free | £3 per parcel dispatched from Alfa.uk warehouse |
Separate items or whole orders return back to a seller*** |
£10 | £10 | £10 for a whole order return. FREE for partial return. | £10 |
Any other additional services (for example, hangers removal, defects check, functional test etc.) |
£2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) |
Disputing with postal/courier services |
Free | Free for parcels dispatched from Alfa.uk warehouse | Free | Free |
Item collection from over the UK by Alfa.uk driver |
£1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 |
Blog FAQ:
You can estimate the time and the cost using our calculator. It offers different shipping methods, companies, and prices.
We pack and ship your items within 48 hours. If we miss the deadline, we pay a compensation to your account.
You can use our Assisted Purchase service. Place an order with a list of items you would like to buy. The service is free if you select the required tariff.
Of course, you can. We store your purchases for 30 days for free. We will consolidate the orders and send it in one parcel. It helps you to save money.
The cost of repacking of standard items starts from 1 pound, large and fragile items — from 3 pounds, while special packaging starts from 6 pounds per 30 minutes of work or 12 pounds per hour + cost of materials.
Yes, you can. If a private seller doesn't ship to the Philippines, we can help. Place an order with us, we will place an order, accept it at our warehouse and forward it to you.