Help & Advice


What are the customs limits?

When a parcel is sent outside the UK it may be subject to custom charges. Customs charges will be determined when a parcel arrives at a destination country custom and therefore it's impossible for us to determine whether you will be charged and by how much in advance. There may be various customs limits and peculiarities for each country when sending parcels outside the EU. We recommend you to read up on the customs regulations for your country before sending any goods. A recipient is always responsible for paying any customs fees and taxes.