Help & Advice


Where should I specify the delivery address that is different from the one in the account?

The alternative delivery address may be specified in "Additional comments" to a parcel during forming a request for its packing.

Important! If paying through Paypal the actual recipient's name and delivery address should be specified while making a transaction.

A parcel will only be sent to the address provided with Paypal transaction. Note, the delivery address is automatically generated from  account details if not stated otherwise with the payment. The address specified in Paypal account will not be used.

The actual recipient's name or/and delivery address is specified when topping up account at "Change the delivery address" section.