Help & Advice


Why has my parcel become heavier?

It is absolutely normal for a parcel getting heavier after orders are packed for further international shipping. Judging by our experience, we may assure you that a parcel weight always changes after the packing (on a different scale) to both smaller and larger side. This criterion fully depends on the package the order was delivered in at our warehouse and the wrapping materials used for packaging.

It is also worth mentioning, we repack all orders using double-walled cardboard boxes, by default if not requested otherwise. This type of the materials is more suitable for safer international shipping. By comparison, the orders are mostly delivered to our warehouse in plastic or paper bags.