Help & Advice

Payment

What is the most suitable payment method?
PayPal is the most efficient payment method for orders under 350 pounds requiring quick processing. If a customer is interested in operations...

How can I withdraw the funds from my account balance?
It is necessary to contact our support team through your account for the funds to be returned to your original payment method. If the balance...

How can I let the support know the details of a Bank Transfer?
To deposit funds, click on the following link: Balance top up An invoice will be generated instantly. Inform us about the transfer in...

Does Alfa.uk offer payment via transfer to the seller's bank account, cheque or postal order?
Yes, we do. However, we do not recommend our customers to use these methods to pay for expensive items, or to pay sellers that do not have an...

How to deposit funds to the account?
To deposit funds click on the link below (Deposit button) on the home page in your personal account: Balance top up On the deposit page you...

How long does it take for transfers to be credited to the balance?
Funds are credited to the balance within the following time frames: PayPal – instantly. Moneybookers (Skrill) – instantly. Important! If the...