Help & Advice

Personal Account

Is it possible to get a description of what’s inside a parcel (list of contents)?
For parcels containing orders that were ordered and paid for through Alfa.uk Assisted Purchase service you can get a contents list ...

Is it possible to disable automatic payment of invoices?
You can set up your account for automatic payment of services and delivery invoices or for manual payment. By default, ...

How can I see parts of an order that arrive later as a list in my account?
If you want to see a list of items that are to be delivered later than other items from an order, you need to open  My Orders menu in...