Help & Advice

Pre-order FAQ

What is a parcel?

Parcels are individually wrapped packages (boxes, postal tubes, etc.).

Example 1. Two packages arrived at the Alfa.uk warehouse within one shipment. This shipment is to be handled by us as two incoming parcels.

Example 2. One shipment, consisting of 200 packages and 100 boxes was delivered to the Alfa.uk warehouse by truck. This shipment is to be handled by us as 300 incoming parcels.