Help & Advice

Pre-order FAQ

What is Account Verification and do I need to pass it?

What is Account Verification and do I need to pass it? 

Account Verification is a confirmation of identity of an account holder in the Alfa.uk system. If you take the advantage of the Alfa.uk’s Assisted Purchase service, then you do not need to pass verification, which is only necessary for the Virtual Address service users, who shop on their own.

Why should I pass verification? 

Receiving copies from our customers using a Virtual Address is a measure of security and protection, as we need to see who uses our warehouse for the delivery of goods. These measures are taken in view of the fact that we do not have information about how the customers with a Virtual Address make their purchases.