SERVICE COST
British mile
HOW IT WORKS
A customer places an order with an online store or eBay stating our warehouse address as the delivery address and their name as the Recipient's. Even if a parcel is certified and requires a signature upon delivery we sign for it on your behalf and receive it.
A customer will be notified with an email and a free SMS notification after the order is delivered with our warehouse . All orders are managed by a customer in their account in ‘My Warehouse’ section personally. After a customer forms a parcel for further shipment we pack the goods and issue a delivery invoice. Once an invoice is paid the parcel is sent over to a customer. They will receive a notification with the tracking number and a link for the online tracking.
Important! The service must be activated before using. Visit "Virtual Address" section in your account to proceed. The service is activated for free.
Photos, detailed description of goods received, consolidation and other services for the orders
Unlike the Assisted purchase service the Virtual Address service does not include checking and describing of goods received with the warehouse. Once the parcel is delivered to our warehouse a customer is then notified of a sender's info and the weight of an order. A customer is notified via email and with free SMS to a customer's provided phone number. Consolidation, the check of goods, the contents description, the photos of goods and any other additional requests can be ordered through ‘My Orders’ section in the account. All of these services are optional and can be additionally ordered by a customer if necessary. Rates for these and other additional services can be found here.
Additional information about any possible expenses connected Virtual address service is also available at Rates.