How does it work? Just three steps:
Perfect company for online shopping
All you need is to register on our website for free and generate your virtual UK address. Indicate it for delivery in any online store. We will accept your purchases, send you a free SMS alert and forward the package to Toronto, Montreal, Calgary, Vancouver and other cities in Canada.
We offer lots of additional services: package consolidation to save on shipping, pre-shipment pictures, product testing to check its order, color and size, and much more. Just choose the options you want!
Delivery
Payment
Best courier services for parcel delivery
Receive your purchases in a matter of days! We cooperate with reliable and well-known shipping services: DPD, TNT, DHL, and Parcelforce Worldwide.
We can pick up your orders from online retailers that do not ship within the UK. We will even do the shopping for you if you opt for the "Personal Shopper" service.
Great offer for VAT refund
You can get VAT refund on your purchase and save money with Alfa.uk! Select products with high VAT in online stores and use the refund option. This amount may cover costs of shipping and our services or be returned to your account.
Get a shipping quote from the UK to Canada
Rates
| Assisted purchase | Virtual address | Happy VAT | eBay order | |
|
Service fee |
0% for any goods type in any online store |
Free No limit for incoming parcels |
£15 for a first order item, plus additional £5 per every 5 items in an order | 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval |
|
VAT Return possibility |
No | No | Yes | No |
|
SKU, size and colour check |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
|
Minimum fee for each order |
No fee |
No fee | £15 | £8 |
|
Free storage of orders at our warehouse, up to 100kg |
90 days | 90 days | 90 days | 90 days |
|
Free storage of packed parcels that are ready for dispatch, up to 100 kg |
30 days | 30 days | 30 days | 30 days |
|
Fee for each incoming/dispatching parcel |
No | No | No | No |
|
Standard packaging, average goods |
£1-5, depending on parcel dimensions |
£1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions |
|
Packaging for large sized or fragile goods and large electronics |
£3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions |
|
Special enforced packaging if required** |
Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) |
|
Required verification (documents copies submission) |
No | Yes | No | No |
|
Orders consolidation/split fee |
£1.50 per each consolidation/split | £1.50 per each consolidation/split | No | £1 per each consolidation/split |
|
Back-order to main order consolidation fee** |
No | £1.50 per each consolidation | No | No |
|
Disputing and cases opening with sellers |
Free | Service not provided | Free | Free |
|
Urgent purchase and urgent packaging (within 1 hour), if required |
£5 | £5 for urgent packaging | £5 | £5 |
|
Instant SMS-notifications on orders, parcels, messages |
Free | Free | Free | Free |
|
Contents photos |
£2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos |
|
Shipment of parcels exceeding 10kg and 20kg |
Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 |
|
Full list of goods in account |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
|
Declaration form filling determined by sellers invoice |
Free | Free | Free | Free |
|
Declaration form filling determined by customers preferences |
£3 per parcel dispatched from Alfa.uk warehouse | £3 per parcel dispatched from Alfa.uk warehouse | Free | £3 per parcel dispatched from Alfa.uk warehouse |
|
Separate items or whole orders return back to a seller*** |
£10 | £10 | £10 for a whole order return. FREE for partial return. | £10 |
|
Any other additional services (for example, hangers removal, defects check, functional test etc.) |
£2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) |
|
Disputing with postal/courier services |
Free | Free for parcels dispatched from Alfa.uk warehouse | Free | Free |
|
Item collection from over the UK by Alfa.uk driver |
£1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 |
Popular UK online stores
Frequently Asked Questions
We repack and ship packages within 48 hours or compensate you for the delay. Shipping timeframes depend on the shipping company. You can estimate the time and the shipping cost using our calculator.
You can use the "Personal Shopper" option. We will arrange and pay for your order. The service is free, you just need to select the appropriate fare when registering on the website.
Yes, you can. Your purchases are stored in our stock for 90 days. You can use the repackaging service and consolidate the parcels. The cost of repackaging for standard goods up to 5 pounds, large, fragile items and electronics up to 10 pounds, special packaging is 6-30 pounds per minute of work or 12 pounds per hour + the cost of material.
Only declared foodstuffs can be shipped to Canada. Their shelf life must be over 6 months from the date of manufacture. Importing perishable food into Canada is not allowed. Therefore, before buying food products, please check out the list of goods prohibited for import.
You can shop for clothes and shoes, cosmetics and perfumes, household goods, games, sporting goods, and much more. A full list of online stores in the UK will be available after registration on the website.