Shipping parcels from the UK to Canada

Limitations on shipping from Amazon UK, John Lewis & Partners, Next, Asos or Marks & Spencer are no longer a problem! Alfa.uk will let you shop from any UK store and have the purchases shipped to your home address in Canada. We open you access to all UK brands, the best discounts and offers.

How does it work? Just three steps:

We provide you with a free "virtual address". This is the real UK address of our UK warehouse.
You shop online in the UK and specify your "virtual address" for delivery. Your items will be delivered to our warehouse address.
We receive your order at our warehouse, pack it, and ship it to Canada.

Perfect company for online shopping

All you need is to register on our website for free and generate your virtual UK address. Indicate it for delivery in any online store. We will accept your purchases, send you a free SMS alert and forward the package to Toronto, Montreal, Calgary, Vancouver and other cities in Canada.

We offer lots of additional services: package consolidation to save on shipping, pre-shipment pictures, product testing to check its order, color and size, and much more. Just choose the options you want!

Best courier services for parcel delivery

Receive your purchases in a matter of days! We cooperate with reliable and well-known shipping services: DPD, TNT, DHL, and Parcelforce Worldwide.

We can pick up your orders from online retailers that do not ship within the UK. We will even do the shopping for you if you opt for the "Personal Shopper" service.

Great offer for VAT refund

You can get VAT refund on your purchase and save money with Alfa.uk! Select products with high VAT in online stores and use the refund option. This amount may cover costs of shipping and our services or be returned to your account.

Rates

  Assisted purchase Virtual address Happy VAT eBay order

Service fee

0% for any goods type in any online store Free
No limit for incoming parcels
£15 for a first order item, plus  additional £5 per every 5 items in an order 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval

VAT Return possibility

No No Yes No

SKU, size and colour check

Free £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) Free Free

Minimum fee for each order

No fee
No fee £15 £8

Free storage of orders at our warehouse, up to 100kg

90 days 90 days 90 days 90 days

Free storage of packed parcels that are ready for dispatch, up to 100 kg

30 days 30 days 30 days 30 days

Fee for each incoming/dispatching parcel

No No No No
 

Standard packaging, average goods

  £1-5, depending on parcel dimensions
  £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions
 

Packaging for large sized or fragile goods and large electronics

  £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions

Special enforced packaging if required**

Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.)
 

Required verification  (documents copies submission)

  No   Yes   No   No

Orders consolidation/split fee

  £1.50 per each consolidation/split   £1.50 per each consolidation/split   No   £1 per each consolidation/split

Back-order to main order consolidation fee**

  No   £1.50 per each consolidation   No   No

Disputing and cases opening with sellers

  Free   Service not provided   Free   Free

Urgent purchase and urgent packaging (within 1 hour), if required

  £5    £5 for urgent packaging   £5    £5 

Instant SMS-notifications on orders, parcels, messages

  Free   Free   Free   Free

Contents photos

  £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos

Shipment of parcels exceeding 10kg and 20kg

  Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50

Full list of goods in account

  Free   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   Free   Free

Declaration form filling determined by sellers invoice

  Free   Free   Free   Free

Declaration form filling determined by customers preferences

  £3 per parcel dispatched from Alfa.uk warehouse £3 per parcel dispatched from Alfa.uk warehouse   Free £3 per parcel dispatched from Alfa.uk warehouse

Separate items or whole orders return back to a seller***

£10 £10 £10 for a whole order return. FREE for partial return. £10

Any other additional services (for example, hangers removal, defects check, functional test etc.)

  £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)

Disputing with postal/courier services

  Free   Free for parcels dispatched from Alfa.uk warehouse   Free   Free
 

Item collection from over the UK by Alfa.uk driver

  £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10    £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10

Popular UK online stores

Frequently Asked Questions

How long does it take to ship a purchase to Canada?

We repack and ship packages within 48 hours or compensate you for the delay. Shipping timeframes depend on the shipping company. You can estimate the time and the shipping cost using our calculator.

How can I shop in UK stores that do not accept payments from international buyers?

You can use the "Personal Shopper" option. We will arrange and pay for your order. The service is free, you just need to select the appropriate fare when registering on the website.

Can I shop in several stores?

Yes, you can. Your purchases are stored in our stock for 90 days. You can use the repackaging service and consolidate the parcels. The cost of repackaging for standard goods up to 5 pounds, large, fragile items and electronics up to 10 pounds, special packaging is 6-30 pounds per minute of work or 12 pounds per hour + the cost of material.

Can I buy food and have it shipped from the UK to Canada?

Only declared foodstuffs can be shipped to Canada. Their shelf life must be over 6 months from the date of manufacture. Importing perishable food into Canada is not allowed. Therefore, before buying food products, please check out the list of goods prohibited for import.

What items can I order in the UK?

You can shop for clothes and shoes, cosmetics and perfumes, household goods, games, sporting goods, and much more. A full list of online stores in the UK will be available after registration on the website.

Delivery

DHL TNT Parcelforce DPD

Payment

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