Buy in the UK and ship to France

You like British brands M&S, John Lewis, Next, Amazon UK, but they don't ship to France? At Alfa.uk, we help our customers all over the world to receive their packages every day. It's very simple! Register for free on our website and use a virtual address in the UK for orders in any online stores.

How does it work? Just three steps:

We provide you with a free "virtual address". This is the real UK address of our UK warehouse.
You shop online in the UK and specify your "virtual address" for delivery. Your items will be delivered to our warehouse address.
We receive your order at our warehouse, pack it, and ship it to France.

Best shipping deals on your favorite UK goods

We take care of all your needs and offer many services. They are a free SMS alert, Personal Shopper, inspection of your purchases and checking the size, color, working order, as well as taking photos of the items before shipping. You will be sure that everything is fine! All you need to do is select the options.

Great shipping options to France

We work with reliable partners who provide the best shipping services just like us: DHL, TNT, DPD, and Parcel Force. They can ship a package to all French cities: Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Lille, Reims, etc.

If your online store does not ship within the UK, we will pick up your purchases at a pickup center from anywhere in the mainland.

Possibility of VAT refund

Refund the part of your order value to make your online shopping even more beneficial! Choose items with large VAT to buy and get your money back: we will transfer them back to your account or let you use it to pay for our services and shipping.

Rates

  Assisted purchase Virtual address Happy VAT eBay order

Service fee

0% for any goods type in any online store Free
No limit for incoming parcels
£15 for a first order item, plus  additional £5 per every 5 items in an order 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval

VAT Return possibility

No No Yes No

SKU, size and colour check

Free £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) Free Free

Minimum fee for each order

No fee
No fee £15 £8

Free storage of orders at our warehouse, up to 100kg

90 days 90 days 90 days 90 days

Free storage of packed parcels that are ready for dispatch, up to 100 kg

30 days 30 days 30 days 30 days

Fee for each incoming/dispatching parcel

No No No No
 

Standard packaging, average goods

  £1-5, depending on parcel dimensions
  £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions
 

Packaging for large sized or fragile goods and large electronics

  £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions

Special enforced packaging if required**

Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.)
 

Required verification  (documents copies submission)

  No   Yes   No   No

Orders consolidation/split fee

  £1.50 per each consolidation/split   £1.50 per each consolidation/split   No   £1 per each consolidation/split

Back-order to main order consolidation fee**

  No   £1.50 per each consolidation   No   No

Disputing and cases opening with sellers

  Free   Service not provided   Free   Free

Urgent purchase and urgent packaging (within 1 hour), if required

  £5    £5 for urgent packaging   £5    £5 

Instant SMS-notifications on orders, parcels, messages

  Free   Free   Free   Free

Contents photos

  £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos

Shipment of parcels exceeding 10kg and 20kg

  Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50

Full list of goods in account

  Free   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   Free   Free

Declaration form filling determined by sellers invoice

  Free   Free   Free   Free

Declaration form filling determined by customers preferences

  £3 per parcel dispatched from Alfa.uk warehouse £3 per parcel dispatched from Alfa.uk warehouse   Free £3 per parcel dispatched from Alfa.uk warehouse

Separate items or whole orders return back to a seller***

£10 £10 £10 for a whole order return. FREE for partial return. £10

Any other additional services (for example, hangers removal, defects check, functional test etc.)

  £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)

Disputing with postal/courier services

  Free   Free for parcels dispatched from Alfa.uk warehouse   Free   Free
 

Item collection from over the UK by Alfa.uk driver

  £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10    £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10

Popular UK online stores

Questions and answers

How long does it take to ship a purchase to France?

Shipping time depends on the shipping option and chosen courier. We pack and ship packages within 48 hours. In case of a delay, we credit compensation to your account.

You can estimate the fare and shipping time to France using our calculator.

How can I place an order in UK stores that do not accept payments from international buyers?

You can take advantage of our Personal Shopper service. We will place and pay for your order. The service is free, just choose the desired fare when registering on our website.

Can I shop in several stores?

You can shop in several online stores and use the repackaging service to send the goods in one package. Your purchases are stored in our warehouse for 90 days for free. Cost for standard items is up to £5 and for large, fragile items and electronics is up to £10. Special packaging costs £12 per hour + material cost or £6-30 per minute.

What goods can I order in the UK?

You can shop for almost any goods in British stores: clothes and shoes, toys and game consoles, household items, cosmetics, accessories, and much more.

Zara, Asos, Next, TK Maxx, Boots, and other brands are available. Sign up to see the full list of online stores.

What shipping companies does alfa.uk cooperate with?

We cooperate with some of the most reliable and efficient parcel shipping services in Europe: DHL, TNT, DPD, and Parcel Force.

Delivery

DHL TNT Parcelforce DPD

Payment

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