Parcel forwarding from the UK to Germany

You want to shop online in the UK, but not all UK brands ship to Germany. And those who do, charge a fortune. Alfa.uk will help you! Go shopping, get your packages right at your doorstep, and save money.

How does it work Just three steps:

We provide you with a free "virtual address". This is the real UK address of our UK warehouse.
You shop online in the UK and specify your "virtual address" for delivery. Your items will be delivered to our warehouse address.
We receive your order at our warehouse, pack it, and ship it to Germany.

Delivery service from your favorite UK stores

Our services are a perfect solution for you. Make your purchases anywhere in the UK and have them shipped to your virtual address. We can inspect items to make sure there is no damage, check color and size, send you a photo, and repack several orders into one package. It's all up to you. Check out our additional services and choose what you need.

Register for free on our website. We will provide you with a unique UK virtual address. Online stores will deliver your purchases to this address. We will forward your parcels to Germany immediately or store them free of charge for 90 days if you want to make more orders and consolidate them. It's so easy and convenient!

An online store does not ship within the UK and only offers pickup?

Don't worry! We will pick up your order and send it to you.

You can't place an order on the website or want to catch a sale?

We have helped thousands of customers from Germany, and we will help you, too. Browse online stores and send us a shopping list. We will buy items from any seller, receive them, check color and size, and send them to you.

The most reliable courier services

Alfa.uk works with reliable companies, such as TNT, DPD, DHL, and Parcelforce Worldwide. They deliver parcels quickly and to anywhere in Germany.

Even if the store doesn't ship within the UK or you don't have time for shopping, you'll get the products you want! We offer a "personal shopper" service: we will shop for you or pick up your orders.

Even more profitable with VAT refund

We help you save money. Use the VAT refund service to return some amount for the order or spend it on delivery. Just choose items with high VAT. We will transfer the refund to your account or cover shipping costs.

Rates

  Assisted purchase Virtual address Happy VAT eBay order

Service fee

0% for any goods type in any online store Free
No limit for incoming parcels
£15 for a first order item, plus  additional £5 per every 5 items in an order 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval

VAT Return possibility

No No Yes No

SKU, size and colour check

Free £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) Free Free

Minimum fee for each order

No fee
No fee £15 £8

Free storage of orders at our warehouse, up to 100kg

90 days 90 days 90 days 90 days

Free storage of packed parcels that are ready for dispatch, up to 100 kg

30 days 30 days 30 days 30 days

Fee for each incoming/dispatching parcel

No No No No
 

Standard packaging, average goods

  £1-5, depending on parcel dimensions
  £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions
 

Packaging for large sized or fragile goods and large electronics

  £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions

Special enforced packaging if required**

Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.)
 

Required verification  (documents copies submission)

  No   Yes   No   No

Orders consolidation/split fee

  £1.50 per each consolidation/split   £1.50 per each consolidation/split   No   £1 per each consolidation/split

Back-order to main order consolidation fee**

  No   £1.50 per each consolidation   No   No

Disputing and cases opening with sellers

  Free   Service not provided   Free   Free

Urgent purchase and urgent packaging (within 1 hour), if required

  £5    £5 for urgent packaging   £5    £5 

Instant SMS-notifications on orders, parcels, messages

  Free   Free   Free   Free

Contents photos

  £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos

Shipment of parcels exceeding 10kg and 20kg

  Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50

Full list of goods in account

  Free   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   Free   Free

Declaration form filling determined by sellers invoice

  Free   Free   Free   Free

Declaration form filling determined by customers preferences

  £3 per parcel dispatched from Alfa.uk warehouse £3 per parcel dispatched from Alfa.uk warehouse   Free £3 per parcel dispatched from Alfa.uk warehouse

Separate items or whole orders return back to a seller***

£10 £10 £10 for a whole order return. FREE for partial return. £10

Any other additional services (for example, hangers removal, defects check, functional test etc.)

  £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)

Disputing with postal/courier services

  Free   Free for parcels dispatched from Alfa.uk warehouse   Free   Free
 

Item collection from over the UK by Alfa.uk driver

  £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10    £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10

Popular UK online stores

Frequently Asked Questions

Can I shop in several stores?

You can buy goods from various stores and send them to your virtual address. If needed, we will pick them up ourselves at the pickup point. All purchases can be sent in one parcel. Repackaging costs £4 for packages up to 2 kg and up to £7 for packages over 2 kg.

How much will shipping cost?

The shipping cost depends on the weight, the price of the parcel, and the courier service.

For orders up to £200 and parcel weight up to 5 kg and orders up to £300 and parcel weight of 5 to 10 kg from UK stores, delivery is free.

How long will it take to ship a parcel?

We guarantee fast shipment. The maximum time for packing and dispatching a parcel is 48 hours. If we fail to observe the timelines, we will compensate for the delay and send £5 to your account.

Delivery

DHL TNT Parcelforce DPD

Payment

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