How does it work Just three steps:
Delivery service from your favorite UK stores
Our services are a perfect solution for you. Make your purchases anywhere in the UK and have them shipped to your virtual address. We can inspect items to make sure there is no damage, check color and size, send you a photo, and repack several orders into one package. It's all up to you. Check out our additional services and choose what you need.
Register for free on our website. We will provide you with a unique UK virtual address. Online stores will deliver your purchases to this address. We will forward your parcels to Germany immediately or store them free of charge for 90 days if you want to make more orders and consolidate them. It's so easy and convenient!
An online store does not ship within the UK and only offers pickup?
Don't worry! We will pick up your order and send it to you.
You can't place an order on the website or want to catch a sale?
We have helped thousands of customers from Germany, and we will help you, too. Browse online stores and send us a shopping list. We will buy items from any seller, receive them, check color and size, and send them to you.
The most reliable courier services
Alfa.uk works with reliable companies, such as TNT, DPD, DHL, and Parcelforce Worldwide. They deliver parcels quickly and to anywhere in Germany.
Even if the store doesn't ship within the UK or you don't have time for shopping, you'll get the products you want! We offer a "personal shopper" service: we will shop for you or pick up your orders.
Even more profitable with VAT refund
We help you save money. Use the VAT refund service to return some amount for the order or spend it on delivery. Just choose items with high VAT. We will transfer the refund to your account or cover shipping costs.
Delivery
Payment
Get a shipping quote from the UK to Germany
Rates
| Assisted purchase | Virtual address | Happy VAT | eBay order | |
|
Service fee |
0% for any goods type in any online store |
Free No limit for incoming parcels |
£15 for a first order item, plus additional £5 per every 5 items in an order | 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval |
|
VAT Return possibility |
No | No | Yes | No |
|
SKU, size and colour check |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
|
Minimum fee for each order |
No fee |
No fee | £15 | £8 |
|
Free storage of orders at our warehouse, up to 100kg |
90 days | 90 days | 90 days | 90 days |
|
Free storage of packed parcels that are ready for dispatch, up to 100 kg |
30 days | 30 days | 30 days | 30 days |
|
Fee for each incoming/dispatching parcel |
No | No | No | No |
|
Standard packaging, average goods |
£1-5, depending on parcel dimensions |
£1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions |
|
Packaging for large sized or fragile goods and large electronics |
£3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions |
|
Special enforced packaging if required** |
Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) |
|
Required verification (documents copies submission) |
No | Yes | No | No |
|
Orders consolidation/split fee |
£1.50 per each consolidation/split | £1.50 per each consolidation/split | No | £1 per each consolidation/split |
|
Back-order to main order consolidation fee** |
No | £1.50 per each consolidation | No | No |
|
Disputing and cases opening with sellers |
Free | Service not provided | Free | Free |
|
Urgent purchase and urgent packaging (within 1 hour), if required |
£5 | £5 for urgent packaging | £5 | £5 |
|
Instant SMS-notifications on orders, parcels, messages |
Free | Free | Free | Free |
|
Contents photos |
£2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos |
|
Shipment of parcels exceeding 10kg and 20kg |
Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 |
|
Full list of goods in account |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
|
Declaration form filling determined by sellers invoice |
Free | Free | Free | Free |
|
Declaration form filling determined by customers preferences |
£3 per parcel dispatched from Alfa.uk warehouse | £3 per parcel dispatched from Alfa.uk warehouse | Free | £3 per parcel dispatched from Alfa.uk warehouse |
|
Separate items or whole orders return back to a seller*** |
£10 | £10 | £10 for a whole order return. FREE for partial return. | £10 |
|
Any other additional services (for example, hangers removal, defects check, functional test etc.) |
£2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) |
|
Disputing with postal/courier services |
Free | Free for parcels dispatched from Alfa.uk warehouse | Free | Free |
|
Item collection from over the UK by Alfa.uk driver |
£1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 |
Popular UK online stores
Frequently Asked Questions
You can buy goods from various stores and send them to your virtual address. If needed, we will pick them up ourselves at the pickup point. All purchases can be sent in one parcel. Repackaging costs £4 for packages up to 2 kg and up to £7 for packages over 2 kg.
The shipping cost depends on the weight, the price of the parcel, and the courier service.
For orders up to £200 and parcel weight up to 5 kg and orders up to £300 and parcel weight of 5 to 10 kg from UK stores, delivery is free.
We guarantee fast shipment. The maximum time for packing and dispatching a parcel is 48 hours. If we fail to observe the timelines, we will compensate for the delay and send £5 to your account.