Easy shipping from UK to Japan

Want to shop online in the UK, but not all online stores provide shipping to Japan? We will help you get your purchases from Marks & Spencer or Next John Lewis. Indicate your virtual address from Alfa.uk for shipping from the store. We will ship your package to any city from Tokyo to Akita.

How does it work? Just three steps:

We provide you with a free "virtual address". This is the real UK address of our UK warehouse.
You shop online in the UK and specify your "virtual address" for delivery. Your items will be delivered to our warehouse address.
We receive your order at our warehouse, pack it, and ship it to Japan.

Shop in the UK with Alfa.uk

Sign up on our website to get your free virtual address and instant access to all UK online stores. We will send you an SMS when your order arrives to our warehouse. You will be able to track your package to Japan to door.

Worried about your purchases? We will take photos of your items before shipping, check their working order, size and color. Check out our services and choose which ones you need.

Use fast shipping

We cooperate with reliable shipping companies: DPD, TNT, DHL, and Parcel Force. They will ship your package safely and quickly. If an online store does not deliver within the UK, we will pick up your purchases from the pickup point and ship to you.

Save more

Refund VAT from your purchases. Offset shipping costs or refund part of the order to your account. Use our VAT refund service – the larger the VAT, the more you will get refunded.

Rates

  Assisted purchase Virtual address Happy VAT eBay order

Service fee

0% for any goods type in any online store Free
No limit for incoming parcels
£15 for a first order item, plus  additional £5 per every 5 items in an order 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval

VAT Return possibility

No No Yes No

SKU, size and colour check

Free £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) Free Free

Minimum fee for each order

No fee
No fee £15 £8

Free storage of orders at our warehouse, up to 100kg

90 days 90 days 90 days 90 days

Free storage of packed parcels that are ready for dispatch, up to 100 kg

30 days 30 days 30 days 30 days

Fee for each incoming/dispatching parcel

No No No No
 

Standard packaging, average goods

  £1-5, depending on parcel dimensions
  £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions
 

Packaging for large sized or fragile goods and large electronics

  £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions

Special enforced packaging if required**

Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.)
 

Required verification  (documents copies submission)

  No   Yes   No   No

Orders consolidation/split fee

  £1.50 per each consolidation/split   £1.50 per each consolidation/split   No   £1 per each consolidation/split

Back-order to main order consolidation fee**

  No   £1.50 per each consolidation   No   No

Disputing and cases opening with sellers

  Free   Service not provided   Free   Free

Urgent purchase and urgent packaging (within 1 hour), if required

  £5    £5 for urgent packaging   £5    £5 

Instant SMS-notifications on orders, parcels, messages

  Free   Free   Free   Free

Contents photos

  £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos

Shipment of parcels exceeding 10kg and 20kg

  Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50

Full list of goods in account

  Free   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   Free   Free

Declaration form filling determined by sellers invoice

  Free   Free   Free   Free

Declaration form filling determined by customers preferences

  £3 per parcel dispatched from Alfa.uk warehouse £3 per parcel dispatched from Alfa.uk warehouse   Free £3 per parcel dispatched from Alfa.uk warehouse

Separate items or whole orders return back to a seller***

£10 £10 £10 for a whole order return. FREE for partial return. £10

Any other additional services (for example, hangers removal, defects check, functional test etc.)

  £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)

Disputing with postal/courier services

  Free   Free for parcels dispatched from Alfa.uk warehouse   Free   Free
 

Item collection from over the UK by Alfa.uk driver

  £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10    £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10

Popular UK online stores

Questions and answers

How long does it take to ship a purchase to Japan?

Packing and shipping packages takes at most two business days. If we miss the deadlines, we compensate you for the delay to your account.

The shipping time and fare to Japan depend on the shipping company. You can estimate them with our online calculator.

How can I shop in UK stores which do not accept payments from international buyers?

We offer a Personal Shopper service and shop for you. It's free if you choose the appropriate fare when registering on the website.

Can I shop in several stores?

You can shop in several stores. We store your orders for up to 90 days.

If you want your package to arrive in the same condition it was sent, it is very important to package your goods properly. We offer a paid repacking service for standard, fragile, and large items, as well as special packaging.

Which shipping companies deliver to Japan?

Orders from the UK to Japan are delivered by DPD, TNT, DHL, and Parcel Force.

Delivery

DHL TNT Parcelforce DPD

Payment

paypal Visa MasterCard Banktransfer bitcoin