Fast and easy shipping from the UK to Singapore

Lots of British brands and platforms such as John Lewis, Next, Amazon UK, Marks & Spencer and others don’t ship to the Netherlands. Alfa.uk will help you shop in any UK store online. All you need to do is register online for free and get a UK virtual shipping address for online orders. Go shopping! We will accept your goods, repackage, and forward the parcel to anywhere in the Netherlands.

How does it work? Just three steps:

We provide you with a free "virtual address". This is the real UK address of our UK warehouse.
You shop online in the UK and specify your "virtual address" for delivery. Your items will be delivered to our warehouse address.
We receive your order at our warehouse, pack it, and ship it to Singapore.

Excellent service for great shopping

Your parcels can be stored free of charge in our stock for 90 days. When your order arrives, you will get a free SMS notification. Need pictures or product testing? No problem, we will test each item, check the articles, sizes, and its order. Check out the additional options and choose what you need.

Lots of trackable shipping options

Alfa.uk cooperates with the best courier services: DHL, TNT, DPD, and Parcelforce Worldwide. We arrange the door-to-door delivery of your parcels.

Can’t purchase goods in the store or pick up the purchase? Just let us know what you want, and we’ll do all the work! Use the "Personal Shopper" service! We will order online for you, pick up the goods, and ship them to you.

Save money on shopping and shipping

Select products with high VAT to save money! We will help you make shipping free or get a refund of a part of the purchase price. Get a VAT refund and receive money to your account or use it to pay for shipping!

Rates

  Assisted purchase Virtual address Happy VAT eBay order

Service fee

0% for any goods type in any online store Free
No limit for incoming parcels
£15 for a first order item, plus  additional £5 per every 5 items in an order 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval

VAT Return possibility

No No Yes No

SKU, size and colour check

Free £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) Free Free

Minimum fee for each order

No fee
No fee £15 £8

Free storage of orders at our warehouse, up to 100kg

90 days 90 days 90 days 90 days

Free storage of packed parcels that are ready for dispatch, up to 100 kg

30 days 30 days 30 days 30 days

Fee for each incoming/dispatching parcel

No No No No
 

Standard packaging, average goods

  £1-5, depending on parcel dimensions
  £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions   £1-5, depending on parcel dimensions
 

Packaging for large sized or fragile goods and large electronics

  £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions   £3-10, depending on parcel dimensions

Special enforced packaging if required**

Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.)
 

Required verification  (documents copies submission)

  No   Yes   No   No

Orders consolidation/split fee

  £1.50 per each consolidation/split   £1.50 per each consolidation/split   No   £1 per each consolidation/split

Back-order to main order consolidation fee**

  No   £1.50 per each consolidation   No   No

Disputing and cases opening with sellers

  Free   Service not provided   Free   Free

Urgent purchase and urgent packaging (within 1 hour), if required

  £5    £5 for urgent packaging   £5    £5 

Instant SMS-notifications on orders, parcels, messages

  Free   Free   Free   Free

Contents photos

  £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos   £2.50 for 3 photos

Shipment of parcels exceeding 10kg and 20kg

  Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50   Fees for shipping parcels over 10kg - £5, over 20kg - £7.50

Full list of goods in account

  Free   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   Free   Free

Declaration form filling determined by sellers invoice

  Free   Free   Free   Free

Declaration form filling determined by customers preferences

  £3 per parcel dispatched from Alfa.uk warehouse £3 per parcel dispatched from Alfa.uk warehouse   Free £3 per parcel dispatched from Alfa.uk warehouse

Separate items or whole orders return back to a seller***

£10 £10 £10 for a whole order return. FREE for partial return. £10

Any other additional services (for example, hangers removal, defects check, functional test etc.)

  £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)   £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes)

Disputing with postal/courier services

  Free   Free for parcels dispatched from Alfa.uk warehouse   Free   Free
 

Item collection from over the UK by Alfa.uk driver

  £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10    £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10   £1.15 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10

Popular UK online stores

Frequently Asked Questions

How long does it take to deliver a purchase to the Netherlands?

Shipping timeframes depend on the courier company. Some companies offer delivery in 1-2 business days. You can estimate the time and cost using our calculator.

We work fast. Packing a parcel in our warehouse and its shipping takes at most 48 hours. If we miss this deadline, we will send a compensation to your account.

How can I shop in UK stores that do not accept payments from international buyers?

You can use the "Personal Shopper" service if the online store does not accept your credit card. We will make an order for you. The service is free. You need to choose the appropriate fare in your Personal Account during registration.

Can I shop in several stores?

You can shop at one or more stores. We will repackage the goods and ship them as a single parcel.

The cost of repacking standard parcels is 1-5 pounds, depending on the size of the items. Repackaging fragile, bulk items, and electronics costs 3-10 pounds. The cost of special repacking consists of the price of material + 12 pounds per hour or 6-30 pounds per minute of work.

If a store doesn’t ship within the UK, we can pick up your purchases. The cost depends on the distance to the pickup point.

Delivery

DHL TNT Parcelforce DPD

Payment

paypal Visa MasterCard Banktransfer bitcoin