How does it work? Just three steps:
Shopping in comfort
We provide an excellent service and offer many additional ones. We will send you a free SMS notification about a package delivered to our warehouse. We will take pictures of your purchases and send it to you to give you a peace of mind about your order. We will check them for defects and consolidate several parcels into one to save your money for shipping.
Reliable shipping
We partner with companies shipping all over the world: DHL, DPD, TNT, and Parcelforce.
If you are unable to pay for your order in a UK store with your bank card, we will purchase the goods for you. We can also pick them up from a pick-up point if a seller does not ship within the UK.
Delivery




Payment
Save on VAT refund
We make shopping profitable. You just need to select items with a large VAT amount and we will refund a part of the purchase price to your account. The more the VAT mount is, the more you get paid back. You can use this money to pay for our services or the shipping.
Alfa.uk cooperates with all well-known stores in the UK. Go shopping for clothes and shoes, electronics, toys, homeware, perfumes and cosmetics.
Get a shipping quote from the UK to Qatar
Rates
Assisted purchase | Virtual address | Happy VAT | eBay order | |
Service fee |
0% for any goods type in any online store |
Free No limit for incoming parcels |
£15 for a first order item, plus additional £5 per every 5 items in an order | 5% of a parcel contents total value. Fee is only charged for a consolidated parcel and not for individual items in a parcel. A parcel can contain several lots from different sellers purchased at any time interval |
VAT Return possibility |
No | No | Yes | No |
SKU, size and colour check |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Minimum fee for each order |
No fee |
No fee | £15 | No |
Free storage of orders at our warehouse, up to 100kg |
90 days | 90 days | 90 days | 90 days |
Free storage of packed parcels that are ready for dispatch, up to 100 kg |
30 days | 30 days | 30 days | 30 days |
Fee for each incoming/dispatching parcel |
No | No | No | £1.50 |
Standard packaging, average goods |
£1-5, depending on parcel dimensions |
£1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions | £1-5, depending on parcel dimensions |
Packaging for large sized or fragile goods and large electronics |
£3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions | £3-10, depending on parcel dimensions |
Special enforced packaging if required** |
Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) | Cost of packing materials + labor cost of £12 per hour (e.g. £6 for 30 minutes, etc.) |
Required verification (documents copies submission) |
No | Yes | No | No |
Orders consolidation/split fee |
£1.50 per each consolidation/split | £1.50 per each consolidation/split | No | £1 per each consolidation/split |
Back-order to main order consolidation fee** |
No | £1.50 per each consolidation | No | No |
Disputing and cases opening with sellers |
Free | Service not provided | Free | Free |
Urgent purchase and urgent packaging (within 1 hour), if required |
£5 | £5 for urgent packaging | £5 | £5 |
Instant SMS-notifications on orders, parcels, messages |
Free | Free | Free | Free |
Contents photos |
£2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos | £2.50 for 3 photos |
Shipment of parcels exceeding 10kg and 20kg |
Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 | Fees for shipping parcels over 10kg - £5, over 20kg - £7.50 |
Full list of goods in account |
Free | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | Free | Free |
Declaration form filling determined by sellers invoice |
Free | Free | Free | Free |
Declaration form filling determined by customers preferences |
£3 per parcel dispatched from Alfa.uk warehouse | £3 per parcel dispatched from Alfa.uk warehouse | Free | £3 per parcel dispatched from Alfa.uk warehouse |
Separate items or whole orders return back to a seller*** |
£10 | £10 | £10 for a whole order return. FREE for partial return. | £10 |
Any other additional services (for example, hangers removal, defects check, functional test etc.) |
£2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) | £2 per request. If a request completing time exceeds 15 minutes then there will be an additional cost of £10 per hour (£6 per 30 minutes) |
Disputing with postal/courier services |
Free | Free for parcels dispatched from Alfa.uk warehouse | Free | Free |
Item collection from over the UK by Alfa.uk driver |
£1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 | £1.70 per 1 British mile + £5 service fee (return trip is free). If the distance is less than 50 miles the surcharge is £10 |
Blog FAQ
You can estimate the cost and terms with our online calculator. Select the shipping options and shipping company you like.
We will pack and ship your packages within 48 hours. Are we late? We will send you a compensation to your account.
We offer an Assisted Purchase service: you send us a list of items to buy, we create an order and pay for the purchase for you. The service is free if you choose the appropriate tariff.
Of course you can! We store your purchases at our warehouse for 30 days, repackage and consolidate your parcels into one.
Repacking of standard goods costs at least 1 pound, large and fragile items at least 3 pounds, and special packaging costs from 6 pounds per 30 minutes of work or 12 pounds per hour + the costs of material.
If you have created pick-up orders in various stores, we will collect them. You can find more information about the service here. here.
Private sellers at Amazon UK do not always ship to Qatar. Alfa.uk will help you to place an order and receive it. Send us a request and we will create an order, accept the purchase and resend it to you.