Help & Advice


Is it possible to place an order with a shop located in the United States, Japan or China?

We are located in the UK and work with the UK and European stores. Placing an order in the US and other countries outside the EU may result in imposed customs charges upon crossing the boarders of the UK. Some orders take months for those charges to come through and we may receive import charges notifications long after accepting and forwarding your order onto you.

With extremely rare exceptions, we do not accept orders with deliveries from the United States and other countries outside the European Union.

Still you can place an order in the US or other country yourselves using our Virtual Address service.

Virtual address service details

Although, using virtual address service does not eliminate a strong possibility of customs fees in the UK.

Note! New peculiarities for the orders within EU appeared after the UK left EU. Please, have a look at the additional information with the link below: